FAQs

What's included in My Bus Routing?

My Bus Routing includes geocoding tools, a routing engine, and access to a nation-wide road database. Users can perform all functions required to load school locations, stops, and students, and then create optimal bus routes. The system provides tools for creating bus stops, bus routes, and assignments for students.

YES! You can email us at info@mybusrouting.com and we can help you get started with some suggestions on where to begin. Alternatively, we can do all of the startup work for you. We will take your students, facilities, bus stops, and existing routes and load them into the system for you. Once it's done, you can just log in and begin to use the system. For further information, please select Fastlane! service page under the "Our Products" tab.

Yes. Reports allow you to see the distances traveled by each bus. Our mobile APP also allows you to collect your existing routes by driving them. You can then use the software's reports to see the milage for each run.

Yes. One of the reports from the system MyBusRouting allows you to create bus stops on Google Maps. MyBusRouting will create a web page with all of your schools listed. For each school, the Morning and Afternoon bus shifts (along with any special shifts you add) will be listed. You can then post that page or any portion of it on your school's website page. Selecting a link on the page will bring up the school location on Google Maps along with all of the bus stops for that school. Clicking any of the stops will display information about the pickup/dropoff times, bus number(s), and the Street View (if available from Google). A list of bus stops by bus number is also provided. The page is automatically updated, if any bus stop information is changed.

All information relating to each school you provide to MyBusRouting is stored in a secure database on a remote server hosted at a secure site. Your username and password are the only way to gain access to the system. Additionally, you can also opt not to store any senseitive information (such as student names) on our system. To perform the system's routing and assignment functions, only an address and a unique identifier are required. You do not need to upload student names, parents, or any other identifying information other than their street address.

This gets a bit technical. For several years, vendors such as Citrix, Glance, and others have been providing tools that allow applications to be served to users over the web. These tools allow existing desktop applications to be shared with a remote web user through a screen-sharing process. (i.e. the application runs on a server, but the screen appears on the user's desktop inside a web browser). Existing ASP bus routing applications from other vendors use this approach to allow users web access to their existing desktop routing applications. As you can see, this is not a true web-based application. The problem is that the intensive screen interaction required for a bus routing application results in poor performance which degrades exponentially as more users are added. MyBusRouting.com is different. It was designed as a 3 Tier web application based on HTML, AJAX, and XML, and is not a desktop application turned into a web application. Instead, it was designed from the ground up as a web product, not because we liked the extra work, but because you need a web application to truly run something via the web if you are going to run over the web. After all, if 3 legs were all that was necessary to make a table, then all tables would have 3 legs.

All student, bus stop, and route information created on MyBusRouting.com is stored in an SQL database running on our servers. You can choose to download copies of the database and store them locally as well.

Yes! Of course. The free version is free, so you may cancel at any time you are not happy. For the paid version is a subscription service, if you are not happy for whatever reason, you can simply cancel your subscription if you are dissatisfied.

The cost for MyBusRouting.com cost is tiered based on the number of students, buses, and stops, and is paid annually. The cost includes the use of the system and standard technical support. There is also a free version for schools that wish to only route one bus.

Yes. My Bus Routing, MyBusRouting.com, and its affiliated companies and employees do not access any data uploaded to our system, including student data unless directed by the customer who uploaded the data, and then only for the purpose of providing technical support. MyBusRouting.com and its affiliated companies and employees do not share, sell, or otherwise distribute customer data and customer-uploaded data (including student information) with any third parties. Access to the system is provided only with a valid combination of username and password. Users can choose to close their account at any time, and delete all content from their account. The information will be immediately deleted and permanently removed from the MyBusRouting.com online databases. MyBusRouting.com databases are backed up on a regular basis as a part of the system's disaster recovery protocols. These backups are recycled every 7 days and are overwritten. If an account is deleted, the content may exist as a part of an overall system backup for up to 7 days, after which it is overwritten. Backups of the system can only be used for disaster recovery and are accessible only by the MyBusRouting.com system administrator.

What's My Bus
Routing?

My Bus Routing automatically generates optimal routes, for individual schools or combined schools, using your district's criteria. It also automatically determines optimal stop locations for all of your students, based on current enrollment, road restrictions, rider eligibility, and walk-to-stop distances set for each school.

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